Shipping Policy

Last Updated: [March 31th, 2026]

Thank you for shopping at grillpartsreplacement.com. This Shipping Policy explains how we process and ship orders.

1. Order Processing

Most in-stock orders are processed within 1 business day. Orders are generally not processed or shipped on weekends or U.S. federal holidays.

During peak periods, holidays, promotions, severe weather, or other high-volume times, processing may take a little longer.

2. Shipping Methods and Estimated Delivery

We work with major shipping carriers such as UPS, USPS, DHL, and other logistics providers.

Standard shipping typically arrives within approximately 3 to 7 business days after shipment for most U.S. orders, although delivery times may vary depending on destination, carrier performance, weather, and other factors outside our control.

Expedited shipping options may be available at checkout for eligible orders and destinations.

Please note that delivery dates are estimates and are not guaranteed unless otherwise expressly stated.

3. Split Shipments

If your order includes multiple items, they may ship separately depending on inventory availability and warehouse location.

4. Shipping Rates

Shipping rates are displayed at checkout.

We currently offer free standard shipping on qualifying orders over $19.99 USD within eligible destinations, unless otherwise noted at checkout.

5. Additional Charges for Certain Locations

Additional shipping charges may apply for orders shipping to locations such as:

· Alaska

· Hawaii

· Puerto Rico

· Guam

· U.S. Virgin Islands

· APO/FPO addresses

· other non-contiguous U.S. locations

Any applicable shipping charges will be shown at checkout or communicated before shipment when necessary.

6. International Orders

For international orders, shipping charges are calculated at checkout when available. International customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are determined by local customs authorities and are not controlled by us.

7. Tracking Your Order

Once your order ships, you will receive tracking information by email when available. You may also be able to view tracking details through your customer account.

8. Delivery Issues

If your package is delayed, marked as delivered but not received, or otherwise has a shipping issue, please contact us at support@grillpartsreplacement.com and we will do our best to assist.

9. Contact Us

If you have shipping questions, please contact us:

Email: support@grillpartsreplacement.com
Phone: 214-238-5374