Refund & Return Policy

Thanks for shopping at grillpartsreplacement.com.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

  • You have 30 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition as when you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • You will be responsible for all return shipping costs if not our items problems, for example: wrong purchase, change mind and no need, etc.
  • Refund is subject to a 30% restocking fee if not our items problems, for example: wrong purchase, change mind and no need, etc.
  • If you have any question, please contact us through E-mail: support@grillpartsreplacement.com
  • Attention: Please ask for the return address and return label  from us before return. If directly returned to the original shipping address without a return label, no refund will be given.

Refunds

  • Refunds accepted for orders cancelled, returned and orders received within 30 days.
  • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately inform you on the status of your refund after inspecting the item.
  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
  • You will receive the credit within seven business days, depending on your card issuer’s policies.
  • Refund is subject to a 30% restocking fee for wrong purchase
  • If you have any question, please contact us through E-mail: support@grillpartsreplacement.com

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from the amount.

Contact Us

If you have any questions on how to return your item to us, contact us.

support@grillpartsreplacement.com

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